Privacy Policy

Last updated: January 7, 2026

Kelco Industries (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, kelcoind.com, or interact with us online.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, company, email address, phone number, and any details you voluntarily provide through contact forms, quote requests, SMS opt-ins, or other communication.

Usage Data: including your IP address, browser type, device information, and how you interact with our website (pages visited, time spent, etc.).

Cookies: small text files used to enhance user experience, remember preferences, and analyze site performance.

We do not collect or store sensitive personal data such as payment details or Social Security numbers through this website.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries, requests for quotes, or customer support messages
  • Provide operational, transactional, and informational communications, including SMS messages when you opt in
  • Improve our website, products, and services
  • Send relevant updates, marketing communications, or technical notices (only if you opt in)
  • Comply with legal obligations or enforce our site’s terms

We will never sell, rent, or share your personal data with third parties for their own marketing purposes.

3. SMS Messaging and Data Sharing

If you opt in to receive SMS messages from Kelco Industries, we use your phone number and consent status solely to provide the requested messaging services.

We will not share your opt-in to an SMS campaign or your consent status with any third party for purposes unrelated to providing you with the services of that campaign.

We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to messaging platform providers, telecommunications carriers, and other vendors who assist us in the delivery of text messages. These parties are authorized to use your information only as necessary to perform services on our behalf and are required to protect your data.

4. Cookies and Tracking Technologies

Our website uses cookies and analytics tools (such as Google Analytics and Microsoft Clarity) to help us understand how visitors use the site.

You can adjust your browser settings to block or delete cookies, though this may affect certain site features.

5. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

While no online service is completely secure, we continually review and improve our security practices.

6. Third-Party Links

Our website may contain links to external sites, such as partner companies or downloadable resources.

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

You can request deletion of your personal data at any time (see Section 8).

8. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data
  • Correct, update, or delete your personal information
  • Withdraw consent for marketing or SMS communications
  • File a complaint with your local data protection authority

To exercise these rights, contact us at:
📧 customerservice@kelcoind.com
📍 Kelco Industries, 1425 Lake Ave, Woodstock, IL 60098, USA

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted here with a new “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: customerservice@kelcoind.com
Mail: Kelco Industries, 1425 Lake Ave, Woodstock, IL 60098, USA